Support
How can we help?
Answers to common questions — and a direct line to us.
Frequently asked questions
How does AI capture work?
Photograph, dictate, or type something. LoopQue reads it and extracts a structured reminder — title, date, category, and priority — for you to confirm.
Is my data private?
Images are processed on your device. Only the extracted text is sent to the AI, and card/account numbers are scrubbed beforehand.
How do I manage or cancel my subscription?
Subscriptions are billed through the App Store. Manage or cancel anytime in your device Settings → your name → Subscriptions.
How do I delete my account and data?
You can delete your account and associated data from within the app, or email us and we’ll take care of it.
Read our Privacy Policy and Terms of Use.
